Frequently Asked Questions

Currently, Silvie products are exclusively available on our website. Beware of copies!

We currently ship to all EU countries. Shipping to the UK and US will be available soon, contact us with the contact page to get a date.

You can return your order for free within 30 days after receiving it. If it's been longer, just reach out to our customer service.

In both cases, head over to our contact page and let us know you want to return your purchase, we will do everything we can to accommodate.

Silvie offers a 30-day money-back guarantee. You may return any product within 30 days of delivery, opened or unopened, for a full refund of the product price and standard delivery cost.

To return an open box or if you encountered issues using a Silvie product, please reach out to us, we will do our best to help you.

We create products using both independent peer-reviewed, human-based studies and doctors opinions. We always focus on the physiology of women over 55 years old. And we stand by our "no compromise" promise: delivering benefits safely and conveniently.

We have filed for a patent that highlights the synergistic benefits of our formulas for women over 55.

You might have noticed the phrase "patent filed" on our site. Simply put, it means the Silvie protocol is entirely unique. We have filed a patent to protect the complete Silvie system as a unified protocol.

Rather than just mixing standard ingredients together, we engineered our products to work synergistically while being taken at optimal times throughout your day to suit your biology.

Filing for a patent signifies that our specific combination of bioavailable ingredients and our chronological delivery system are inventive and designed with a highly intentional purpose.

Silvie is based in Amsterdam, the Netherlands with a global expert team from France, Spain, South Africa, Turkey, the Netherlands...

Our products are made in the European Union with the highest standards, in a GMP-certified, FDA-registered factory.

This product contains marine collagen and calcium, which do not always fully dissolve in liquid. Marine collagen will stay at the surface, calcium will leave a small deposit at the bottom. Try to dissolve as much as possible, by using enough liquid and stirring properly. For calcium, before you consume, make sure to stir again and consume before it settles at the bottom.

The product contains creatine and collagen which can cause "gurgles" when taken without enough liquid. Make sure to consume with enough water, ideally alongside or within a fat-containing meal.

If digestive discomfort is more severe, please stop the use of the product immediately and get in touch with our customer service here.

Yes, it is entirely possible to see dark specks in Silvie Body. These are actually tiny, highly concentrated microcrystals of Vitamin B12. In its pure, raw form, Vitamin B12 has a deep ruby red colour that can appear almost black to the naked eye in small quantities. This is completely normal and absolutely nothing to be concerned about! 

Yes, the yellow tint naturally comes from B vitamins. The color can slightly vary. After taking Body, urine color might also take a yellow / orange tint.
This is a harmless effect and is simply your body safely passing any excess water-soluble B vitamins it does not currently need.

Yes, the product is designed to follow you everywhere however avoid putting pressure on the sachet or keeping it with loose items.

Silvie Body contains high-purity ingredients dosed according to scientific research, with benefits and safety in mind.

A daily sachet of Body contains 10g of active ingredients (including 3g of pure creatine and 5g of marine collagen), the equivalent of 10+ pills.

There is simply no physical way to fit these required clinical quantities into a single daily pill, while also achieving the high quality of ingredients (we tried!).

The sachet? Because it stays purer compared to powder tubs, it better protects against nutrient degradation and it's easy to carry around with you.

The product contains magnesium bisglycinate which can cause "gurgles" when taken without enough water. Make sure to consume with enough water, ideally alongside or within a fat-containing meal.

If digestive discomfort is more severe, please stop the use of the product immediately and get in touch with our customer service here.

Yes, the product is designed to follow you everywhere however avoid putting pressure on the sachet or keeping it with loose items.

Silvie Mind is comprised of 3 different “pills”.

The large softgel contains high doses of Omega 3 EPA.

The two small softgels provide additional DHA from algae oil.

All softgels are based on marine oils and this format is the best for both your experience as a customer, and the quality of nutrients.

The two tablets contain the rest of the active ingredients, such as magnesium, iodine and zinc.

Managing multiple bottles and organizing pillboxes is frustrating. To make your routine effortless, we combined your exact daily dosage into one convenient sachet.

Beyond being incredibly easy to pack for a holiday or carry to dinner, these individually sealed packets play a critical role in preserving product quality. They protect the sensitive active ingredients from oxygen, light, and moisture degradation, ensuring maximum purity and potency until the exact moment you take them.

Yes, some mild digestive symptoms can occur when introducing a new protein powder, especially if your body is not yet adjusted to it. To help your digestive system adapt, try taking half a scoop for the first week and gradually increasing to a full scoop.

We also recommend sipping the shake slowly rather than drinking it all at once. While our pure whey protein isolate has very little lactose present, highly sensitive individuals may still find it triggers mild discomfort. If this applies to you, taking a lactase enzyme supplement alongside the product can help.

One standard serving of our pure protein is 25g (one full scoop), which provides 22g of high-quality protein. If you have a sensitive stomach or are new to using protein powders, we strongly advise starting with half a scoop per day and gradually increasing to a full serving over one to two weeks. This allows your digestive system to comfortably adjust.

Please remember that our protein is designed to supplement your daily nutrition, not to replace whole food protein sources. We recommend one serving per day to support your active lifestyle, and ideally no more than two servings per day.