Frequently Asked Questions
Find answers to common questions about Silvie, choosing and using our products, our science and quality standards, prices, delivery and returns.
Any question we have not answered? Contact us here.
Choosing Your Silvie Routine
Silvie Health creates daily nutrition products for women 55+ who want a simpler, more transparent supplement routine. Silvie Body supports the physical foundation, Silvie Mind focuses on brain, vision and heart-related nutrition, and Silvie Body Pro adds high-quality protein to help meet daily protein needs. Food supplements do not replace a varied diet or medical care.
Choose Silvie Body if your priority is movement, muscles, bones, joints, energy and collagen support. Choose Silvie Mind if your priority is brain function, vision, heart-related nutrition and an easier evening supplement routine. Choose Silvie Body Pro if you want to add 22 g of high-quality protein per serving. The bundles combine these products for broader daily support.
Yes. The products are designed to form one complementary routine. Take Silvie Body in the morning, Body Pro in the morning or around exercise, and Silvie Mind in the afternoon or evening. Body and Body Pro can be mixed together. If you take medication or have a health condition, review the labels and ask your doctor or pharmacist before combining supplements.
Silvie may consolidate ingredients found in several common standalone supplements, which can make a daily routine simpler. It does not replace medication, prescribed treatment, a varied diet, dietary protein or treatment for a diagnosed deficiency. Compare all supplement labels before switching so that you do not unintentionally duplicate nutrients.
The simplicity benefit begins immediately because several products become one routine. Changes related to nutrient intake vary by person, diet, starting nutrient status, health and consistency of use. Some customers may notice subjective changes earlier, while others may not. Silvie does not guarantee a specific result or timeline.
Safety, Medication & Allergens
Silvie Body contains fish from marine collagen. Silvie Mind contains fish and soy. Silvie Body Pro contains milk from whey protein. Always read the product label before use, especially if you have a food allergy. Body Pro is not suitable for anyone with a milk-protein allergy.
Silvie Body and Silvie Mind are not vegan or vegetarian because they contain marine-derived ingredients. Silvie Body Pro contains milk, so it is not vegan. It may be suitable for lacto-vegetarians who consume dairy, subject to the ingredient and allergen information on the label.
Ask your doctor or pharmacist before using Silvie if you take regular medication. This is especially important for anticoagulants because Body contains vitamin K2 and Mind contains high-dose omega-3s, for thyroid medication or thyroid conditions because Mind contains iodine, and for medicines that may interact with minerals. Do not stop or change prescribed medication because of a supplement.
Silvie products are not a replacement for HRT, GLP-1 treatment or any prescribed medicine. Individual needs and medication schedules differ, so discuss the full ingredient list with the clinician who manages your treatment before use. If you use a GLP-1 medicine and have difficulty meeting your nutritional needs, ask your clinician or dietitian for personalised advice.
Speak with a doctor or pharmacist before use if you have kidney disease, a thyroid condition, a diagnosed nutrient deficiency, a significant food allergy, or if you take anticoagulants or other regular medication. Also seek advice if you are pregnant, breastfeeding, preparing for surgery or receiving treatment for a medical condition.
Mild digestive changes can occur when introducing a new supplement or increasing protein intake. Take the product exactly as directed and with enough liquid. Stop using it and seek medical advice if symptoms are severe, persistent or suggest an allergic reaction. Please also contact info@silvie.health with the product name, batch number and a description of what happened.
How to Use Silvie
Open one daily sachet and mix it with at least 330 ml of water, milk or yoghurt. Stir well and drink it in the morning, ideally with a meal containing some fat. Stir again just before finishing the drink if a small deposit has settled. Do not exceed the recommended daily serving.
A small deposit can remain because some ingredients, including calcium and marine collagen, may not dissolve completely. Stir again before drinking. B vitamins can give the powder or drink a yellow-orange tint and may make urine bright yellow. Dark specks may come from concentrated vitamin B12. Do not use a sachet that is damaged, damp, has an unusual smell or looks materially different from the rest of the batch. Contact us if you are unsure.
Take one sachet in the afternoon or evening with at least 250 ml of liquid, ideally with a meal. Each sachet contains three softgels and two tablets. One larger softgel provides EPA-rich fish oil, two smaller softgels provide DHA-rich algal oil, and the tablets contain the remaining active ingredients. Swallow the contents whole and do not exceed the recommended daily serving.
Mix one 25 g serving, approximately one full scoop, with at least 330 ml of water or another drink, or stir it into yoghurt. One serving provides 22 g of protein. It can be taken in the morning, around exercise or whenever it helps you meet your daily protein needs. If you are new to protein powders, you may begin with half a serving for a few days.
Each box of Silvie Body or Silvie Mind contains 28 daily sachets. The routine is designed for 28 supplement days per month, with two rest days. Silvie Body Pro provides 30 servings of 25 g. A multi-product bundle provides the corresponding supply for each included product.
Continue with the normal recommended serving the following day. Do not take a double serving to make up for a missed dose. Consistency over time matters more than one missed day.
Keep products in a cool, dry place away from direct sunlight, heat, moisture and strong odours. Keep Body and Mind sachets sealed until use. Keep Body Pro in its original packaging and close the bag securely after every use. The best-before date and batch number are printed on the product packaging. Keep all supplements out of the reach of children.
Our Science & Quality Standards
Silvie reviews peer-reviewed human research and prioritises evidence from older adults and women when it is available. Ingredient form, dose, safety, bioavailability and practicality are considered together. Doctors and nutrition experts provide input, but expert opinion is not presented as a substitute for published evidence.
We reviewed thousands of scientific studies when developing our formulas. At least 200 of those studies support the ingredients we selected. This refers to research on the individual ingredients, not 200 studies conducted on the finished Silvie products.
Silvie products are manufactured in the European Union in a GMP-certified facility. Batches are tested by an independent laboratory for defined quality criteria such as purity and heavy metals and, where applicable, active nutritional content. The exact testing scope depends on the product and batch.
Silvie has filed Dutch patent application number 4001375 covering aspects of the combined protocol and its timing. Filing an application is not the same as receiving a granted patent, and the filing itself does not independently prove that a product is effective. The scientific rationale for each ingredient is explained separately in Silvie’s research and ingredient pages.
Prices, Discounts & Subscriptions
Silvie products are currently sold directly through silvie.health. Available payment methods and the currency charged are displayed at checkout for your selected country. If you see Silvie products offered elsewhere, contact info@silvie.health before purchasing.
Buy two eligible units and save 15% on the eligible products. Buy three or more eligible units and save 30%. The discount is applied automatically at checkout. You can use the offer for multiple months of one product or for eligible combinations of different Silvie products.
New customers can receive 10% off their first order, limited to one order per customer. The current offer is intended to apply on top of eligible multi-month or bundle savings. The checkout total shows the final combined discount before payment.
The current one-, two- and three-month supply options are intended as one-time purchases and should not renew automatically. If Silvie introduces a recurring subscription, the billing frequency, discount, next charge date and cancellation process will be shown clearly before checkout.
Shipping, Orders & Returns
Silvie currently ships to selected countries in the European Union, the United Kingdom, Switzerland and other destinations shown as available at checkout. We do not currently ship to the United States. Deliveries within the EU normally do not incur customs duties when shipped from within the EU. Orders to the UK, Switzerland and other non-EU destinations may be subject to import duties, taxes, brokerage fees or customs delays unless checkout states that these costs are included.
Shipping costs are shown at checkout before you place your order. Free shipping may be available for certain countries, order values or offers when stated on the website or at checkout. Orders are usually processed within 1 to 3 business days. After dispatch, delivery is generally estimated at 1 to 3 business days in the Netherlands, 2 to 7 business days elsewhere in the EU, and 4 to 10 business days in the UK or Switzerland, excluding customs delays. Delivery times are estimates, not guarantees.
When your order has been dispatched, you will usually receive a shipping confirmation email with tracking information. Tracking may take some time to become active. If it has not updated for several business days, contact info@silvie.health with your order number.
Contact info@silvie.health as soon as possible with your order number and the requested change. Silvie will try to help, but an order cannot always be changed or cancelled after it has entered processing or been dispatched. If you notice an address error, contact us immediately.
Contact info@silvie.health as soon as reasonably possible. Include your order number, a description of the issue and clear photos of the product, packaging and shipping label where relevant. If the order is faulty, damaged, incorrect or incomplete, Silvie will provide an appropriate replacement or refund in accordance with applicable consumer law.
Silvie offers a 30-day money-back guarantee on your first order, including opened or unopened products. Contact info@silvie.health within 30 days of delivery and wait for return instructions before sending anything. Please keep any remaining product and packaging where reasonably possible. Unless Silvie provides a return label or the product is faulty, damaged or incorrect, you are responsible for return postage. This commercial guarantee is separate from, and does not limit, your statutory consumer rights.
